Shipping policy

 

Shipping Policy – Saggal.store

Thank you for shopping with Saggal.store. We are committed to delivering your orders safely and quickly across Saudi Arabia.

1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time
Estimated delivery times within Saudi Arabia:

- Major Cities (Riyadh, Jeddah, Dammam): 3–5 business days
- Other Cities & Regions: 4–7 business days

Delivery times may vary depending on courier services, weather conditions, or high order volumes.

3. Shipping Charges
Shipping costs are calculated at checkout. Occasionally, Saggal.store may offer free shipping promotions within Saudi Arabia.

4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your delivery.

5. Incorrect Address
Customers are responsible for providing accurate shipping information. Saggal.store is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

6. Delivery Attempts
Our courier partners may attempt delivery multiple times. If delivery fails, the package may be returned to us.

7. Damaged or Lost Packages
If your order arrives damaged or is lost during shipping, please contact us within 48 hours of delivery so we can assist you.

8. Contact Us
If you have any questions about shipping, please contact us:

Email: saggal.store@gmail.com
Website: Saggal.store